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Compassion | Respect | Empowerment | Partnership 

Testimonies 

"The care I receive from my carer and RCR Solutions is more than satisfactory in every way! I also always receive lovely flowers, cards and gifts for birthdays, Christmas and Easter from the office – very thoughtful." 
"After the disappointment of not being able to have both her and Mum visit us over Christmas, Anca went to great lengths to provide Mum with a fantastic Christmas lunch and made every effort to make the Christmas period special. Through her, the family were able to have numerous Zoom chats which helped to keep us all connected." 
"RCR have previously helped out with stand-in care for my Mum who suffers from Parkinson’s with Dementia. At the beginning of this month, she suffered a setback and was admitted to hospital whereupon it became clear that live-in care would be more suited along with an additional pair of hands when required. Thankfully the stay in hospital was only short, however, it meant that the care element was urgent. I spoke with their Operations Manager and in the space of 24 hours, we had a plan in place with all bases covered! Absolutely amazing. Thank you to all the team, you are all such a pleasure to work with. 5-stars all round." 
"My father is 100 yrs old this week and requires a full care service 24 hours a day , Betty provides this with a smile on her face always and with a professionalism and patience that is a credit to both her and you as the providing company . It is not easy coping with my fathers requirements , which can be onerous at times especially at night but Betty always seems to have the right attitude to any problem and has obviously formed a great understanding of how to handle any situation or challenge she is confronted with ." 
"RCR Solutions responded to an emergency situation and were able to sort out a live-in carer within less than 24 hours. This really saved what was an extremely difficult and stressful situation.Once the immediate emergency need was addressed, RCR were then able to do a full assessment and provided a carer who is fully able to meet the needs of my mother who is a challenging Alzheimer’s sufferer." 
"From initially speaking to this company about the possibility of them supplying a carer for my elderly partner I had total confidence that all would be well due to the professional approach and the way they listened to our requirements and acted on them. The carer they provided was incredibly good – caring, professional and full of empathy – I could not recommend them highly enough." 
"With the professionalism of RCR Solutions a live-in carer was appointed at short notice in February and we are delighted with the care that is now in place. The peace of mind this has afforded the family is immense. We know our parents are in safe, caring hands and the carer has become one of the family. We could not have been better advised and would recommend live-in care to anyone having doubts." 
"RCR Solutions has shown not only kindness and consideration but also considerable resilience and imagination in building a relationship with our friend and showing in what ways she can help her. RCR Solutions are very well networked into other support mechanisms and have been instrumental in getting our friend into a local Day Centre once a week and arranging a team of neighbours to provide transport. Highly recommended." 
"I contacted RCR Solutions literally just before lockdown for COVID 19 as my very elderly parents had previously only had daily care for 3 hours a day. They were extremely professional and efficient and within 4 days we had a full-time carer move in. She has been absolutely miraculous giving the excellent and vital care they so desperately needed. I can’t recommend RCR more highly." 
"Betty’s ability to make my father smile has defused many tricky situations , she never gets flustered and always has just the correct word or action at hand to make Dad feel safe and secure and always shows the compassion and empathy necessary for someone in my fathers position . He can sometimes feel vulnerable and less than happy with his “lot” but Betty is always able to make him feel at ease and appears completely unflappable !" 
"The agency listened carefully to my requirements and concerns. They acted in a timely and professional manner and were swift to source the required help. They dealt with queries promptly and were always available when I made contact. I felt fully supported and reassured by the agency and would highly recommend them." 
"We think Betty is a pretty special human being and that we are very lucky to have her looking after our father at this time in his life ." 
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